Frequently Asked Questions

Use a flexible tape measure to measure the circumference of your abdomen at the widest point (usually around the belly button or the center of the pannus), then check the size chart on each product page for your best fit. Don't use your regular pant size.

If possible, measure a few days before your surgery date, as post-surgical swelling can temporarily change your measurements. If you're ordering after surgery, measure as you are now for the most accurate fit.

We recommend sizing up for the first few weeks of recovery, when swelling is at its highest, then sizing down as your body heals. Many of our binders have adjustable closures to accommodate this change.

Our garments are made from a breathable, medical-grade elastic compression fabric designed to move with your body while providing firm, even support. Specific materials are listed on each product page.

Yes, our fabrics are latex-free and designed to be gentle against healing skin. If you have a known skin sensitivity, we recommend wearing a thin, clean t-shirt underneath for the first few days.

Most of our binders use flexible panels rather than rigid boning, so you get firm support without restricting movement or breathing. Product-specific construction details are listed on each product page.

This depends on your surgeon's advice, but most patients begin wearing a binder immediately after surgery or within the first few days of recovery. Always follow your surgeon's specific post-op instructions.

Many patients wear their binder for most of the day during the first 2-6 weeks of recovery, removing it for showering and gentle stretching. Your surgeon's guidance should always take priority over general recommendations.

A snug, supportive fit is normal — it should feel firm but never painful, and shouldn't restrict your breathing. If you experience numbness, pain, or difficulty breathing, loosen the binder and contact your healthcare provider.

Hand wash in cold water with a mild detergent, then reshape and lay flat to dry. Always fasten the hook-and-loop closure before washing to prevent snagging. Do not tumble dry, bleach, or iron.

We recommend having at least two binders so you can wash one while wearing the other. Wash after every 1-2 days of wear, or sooner if it becomes soiled.

If the fabric has lost its elasticity, the closure no longer holds firmly, or it no longer provides even compression, it's time to replace it — this is common after several months of daily wear and washing.

As long as the binder is kept in its original, unused, and resalable condition (with original packaging), we'll happily process a full refund or exchange it for the perfect size within 30 days.

Please try your binder on over a clean t-shirt to ensure health and safety, and to keep it in resalable condition in case you need to exchange it.

Contact our support team with your order number and we'll guide you through the process. Once approved, we'll organise your exchange or refund as quickly as possible.

Orders are dispatched same-day (Mon-Fri) when placed by 1pm from our Melbourne warehouse, with FREE Priority Shipping on all orders.

Yes, Express shipping is available at checkout for $11.99 if you need your order sooner.

Yes, we ship to major cities and regional centres across Australia, so your essential abdominal binder arrives when you need it most.

We stand behind the quality of our garments. If your binder arrives with a manufacturing fault, contact us within 30 days of delivery and we'll replace it free of charge.

If the hook-and-loop closure fails within the first 3 months under normal use, reach out to our support team with photos of the issue and your order number so we can assist.

Email our support team with your order number and a description (and photo, if possible) of the issue, and we'll get back to you within 1-2 business days.